Shipping policy
We carefully pack and ship all orders from Melbourne, Australia ✨
Processing time
Orders are usually packed within 2–3 business days. You’ll get a confirmation email with tracking once it’s on the way.
Shipping times
– Australia: 2–8 business days
– NZ & international: 6–15 business days (varies by location)
Please note: Delivery times may be delayed due to postal service disruptions beyond our control.
Shipping rates
FREE SHIPPING for orders to an Australian.
Shipping calculated at checkout based on your location and parcel size.
Lost or damaged parcels
Once shipped, your parcel is in the hands of the carrier. If something arrives damaged, please email us within 7 days with photos so we can help.
Need help?
We’re here for you! Contact info@dreaminstone.com.au anytime.![]()